Privacy Policy

1. Who we are

Axis Culture Group provides leadership development, coaching and education services for individuals and organisations. Our registered address is UK. When you use our website, purchase a course or coaching session, or contact us, we act as the data controller for the personal information you provide.

2. What information we collect

We collect information that you choose to give us, including:

• Name, email address and phone number when you complete a contact form or make an enquiry.
• Billing address and payment information when you purchase a course, coaching session or programme through our store.
• Professional details such as job title and organisation when you book business services or group training.
• Information you share during coaching sessions or course participation, where relevant to delivering the service.
• Technical data such as IP address, browser type and pages visited, collected through cookies and analytics tools.

3. How we use your information

We use your personal information to:

• Provide the courses, coaching or business services you have requested.
• Process payments and issue receipts or invoices.
• Communicate with you about bookings, programme updates and relevant follow-up opportunities.
• Improve our website, content and learning experiences.
• Comply with legal and professional obligations, including accreditation and quality requirements.

We do not sell your personal information. We only share it with trusted service providers who help us deliver our services, such as payment processors, email platforms and analytics providers.

4. Payments and third-party providers

Payments for courses, coaching and programmes are processed through Stripe. When you complete a purchase, Stripe collects the payment details needed to authorise and process the transaction. We do not store full payment card numbers on our servers. Stripe's use of your data is governed by its own privacy policy.

5. Cookies and analytics

Our website uses cookies to understand how visitors use the site and to keep the store and contact forms working correctly. You can manage or disable cookies through your browser settings. Disabling some cookies may affect the functionality of the booking and payment experience.

6. How long we keep your information

We keep your personal information only for as long as we need it to provide our services, meet legal requirements or resolve disputes. Course and coaching records related to professional accreditation may be retained for the period required by the accrediting body.

7. Your rights

Depending on where you are located, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information, where applicable.
• Object to or restrict certain types of processing.
• Withdraw consent at any time, where we rely on consent.

To exercise any of these rights, please contact us at info@axisculturegroup.co.uk.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Payment processing is handled by providers that meet industry security standards. No system is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this privacy policy from time to time. Any material changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

10. Contact us

If you have any questions about this privacy policy or how we handle your data, please email info@axisculturegroup.co.uk or write to Axis Culture Group, UK.